Effective Date: [Insert Date]
Fine Choice Cleaning (“we,” “our,” “us”) is committed to protecting the privacy and security of our customers’ (“you,” “your”) personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.fccleaningservices.com] (the “Site”) and use our cleaning services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our services or create an account.
- Request a quote or make a booking.
- Contact us via phone, email, or through our website.
- Provide feedback or participate in surveys.
The personal information we may collect includes:
- Full name
- Email address
- Phone number
- Address
- Payment information
- Any other information you choose to provide.
b. Non-Personal Information
We may also collect non-personal information that cannot be used to identify you, such as:
- IP address
- Browser type and version
- Operating system
- Pages you visit on our Site
- Time and date of your visit
- Referring website
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Process and manage your bookings and payments.
- Communicate with you, including responding to your inquiries and sending updates about your bookings.
- Improve our website, services, and customer experience.
- Send you marketing communications, where you have agreed to receive such communications.
- Comply with legal obligations and protect our rights and interests.
3. Disclosure of Your Information
We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, hosting services, and customer support.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may disclose your information for any other purpose with your explicit consent.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights concerning your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Objection: You can object to the processing of your personal information in certain circumstances.
- Restriction: You can request that we restrict the processing of your personal information.
- Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact information provided below.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect and store information about your browsing activity on our Site. You can control the use of cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new Privacy Policy on our Site. Your continued use of the Site and our services after the changes become effective constitutes your acceptance of the revised Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Fine Choice Cleaning
Phone: 347-464-8677
Email: support@fccleaningservices.com
